Financial Conduct Authority
(Finance and Banking)
Ed Miliband
Elizabeth II
Paradise Papers

See also

BrightHouse (retailer)

Knowledge Identifier: &BrightHouse_(retailer)


BrightHouse (retailer)

Largest rent-to-own company in the United Kingdom, with over 270 stores add

Category: Business (12)

Founded in 1998.

Countries: United Kingdom (57%), United States (14%), UK (14%)

Main connections: BBC, Financial Conduct Authority, Ed Miliband

Linked to: Acer Inc., Private company, Beko, Credit Action




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Caversham Finance Limited, previously a subsidiary of Thorn Group plc, was taken private in September 1998 in a deal arranged and financed by the Principal Finance Group of Nomura add something


The company was bought by Vision Capital in July 2007 add something


In October 2007, BrightHouse announced an exclusive agreement with Five to sponsor the "Trisha Goddard" show add something


In 2008, BrightHouse won Best High Street Recycler at the National Recycling Awards add something


BrightHouse partnered the NSPCC in 2009 add something


In May 2009, an investigation by BBC Newsbeat suggested that BrightHouse mistreated customers who missed payments add something


June 2009 saw the launch of its online hiring site add something


BrightHouse has been shortlisted for the Retail Technology Initiative of the Year in the "Oracle Retail Week Awards 2010" add something


In 2010, Brighthouse partnered with Centerprise International Limited, an approved Becta supplier to participate in the Home Access programme add something


Over the Christmas period 2010 BrightHouse saw their sales increase 13,7 percent to 57,4 million pounds in the 13 weeks to 31 December add something


BrightHouse released its financial results in July 2010 showing a 15,7 per cent rise in annual sales to £197,3 million add something


BrightHouse won Best High Street Recycler at the National Recycling Awards 2012 add something


BrightHouse won Large Business of the Year at the Business Excellence Awards 2012 add something


In January 2015 Private Eye reported that BrightHouse had paid very little UK corporation tax between 2007 and 2014 - less than £6m - after revenues of £1,6bn and operating profits of £191m add something


Brighthouse's revenue was £351,7 million for the year ending 31 March 2015, and its pre-tax profits were £19,6 million add something


An investigation by the BBC's "Victoria Derbyshire" programme in 2016 cited an example of a washing machine costing £358, with a £55 delivery and installation charge and compulsory £136 warranty add something


An investigation for the BBC's "Victoria Derbyshire" programme in 2016 found that the company was selling to vulnerable people add something


In 2016 former Labour Party leader Ed Miliband joined a campaign against Brighthouse in his Doncaster constituency add something


In 2017 Brighthouse submitted a reform plan to its regulator, the Financial Conduct Authority, following criticism of its lending practices, and announced plans to close 28 stores add something


In 2017, "The Guardian" disclosed details from the Paradise Papers that Queen Elizabeth II had invested some money in the company over a 12-year period via the Duchy of Lancaster add something


In October 2017, the company was ordered by the financial regulator, the Financial Conduct Authority, to pay 249,000 customers £14,8m due to the firm not compensating customers who had cancelled agreements after one down payment and to those who signed up to "unaffordable" lending agreements add something


It was later sold to Apollo Management in December 2017 add something


On 5 February 2019, Brighthouse announced that 30 stores were set to close due to poor trading conditions add something